Question 1

What does Dkodde do?

Accepted Answer

Dkodde helps organizations transform data and business processes into actionable insights and digital solutions. We are experts in building and implementing solutions on Microsoft technologies, including Power BI, Power Apps, Power Automate, Copilot Studio and Microsoft Fabric.

Question 2

What types of companies do you work with?

Accepted Answer

Companies of all sizes and industries, manufacturing, medical devices, retail, hospitality, professional services and consulting among them, that want to optimize internal processes or make better use of their data through Microsoft technology.

Question 3

What is Dkodde's relationship with Microsoft?

Accepted Answer

We build our solutions on Microsoft technology (Power Platform and Microsoft Fabric), and our team holds official certifications on these platforms. We are actively working through the Microsoft Partner certification process, a path we take seriously and keep investing in.

Question 4

What makes Dkodde different from other consulting firms?

Accepted Answer

We do not apply technology in isolation. Our approach combines process-engineering best practices with Microsoft expertise, focused on operational excellence and continuous improvement, so the solutions we design are scalable and sustainable rather than one-off fixes that stop working as the business grows.

Question 5

What is Power Platform and how can it help my company?

Accepted Answer

Power Platform is a set of Microsoft tools (Power Apps, Power Automate, Copilot Studio and Power BI) that lets companies build applications, automate repetitive tasks and visualize business information without relying on traditional development from scratch.

Question 6

What kind of solutions does Dkodde build?

Accepted Answer

Internal applications, automation flows between systems, and executive reports that support decision-making with up-to-date data. Power Platform offers 1,000+ prebuilt connectors, so we integrate systems (email, Teams, ERP, CRM, databases) and get them working together, with an AI-ready approach that prepares you to add AI on top of that connected data.

Question 7

Do you just implement the tool, or also look at the process behind it?

Accepted Answer

We share a belief: "there's no technology that can fix a broken process." So before automating or building, we analyze the process behind it. That process-engineering lens is what lets us find where Power Platform or Fabric truly adds value and design a solution that scales, rather than a quick fix.

Question 8

What is Microsoft Fabric?

Accepted Answer

Microsoft Fabric is a unified data analytics platform that integrates ingestion, storage, processing and visualization in a single environment. It is the natural next step when a company needs to centralize data from multiple sources.

Question 9

Does my company need Fabric, or is Power BI enough?

Accepted Answer

It depends on the volume and complexity of your data. If your current reporting already covers your needs, Power BI may be enough. With multiple sources, integration needs, AI or expected growth, Fabric offers a more scalable foundation. We assess this in an initial consultation.

Question 10

Does Dkodde also work with AI or Copilot?

Accepted Answer

Yes. We design and deploy agents in Copilot Studio and train teams to get the most out of Microsoft 365 Copilot across the platform, always starting from well-structured processes and data.

Question 11

If I already have Microsoft licenses, can Dkodde work with what I have?

Accepted Answer

Yes. In most cases we start from your existing licensing and only recommend changes when there is a clear business reason.

Question 12

Do you provide ongoing support after implementation?

Accepted Answer

Yes. We offer flexible support plans that include maintenance, enhancements, troubleshooting, user assistance and continuous optimization.

Question 13

What if my company doesn't use Microsoft? Do you migrate from other platforms?

Accepted Answer

We don't focus on migrations from other platforms; our strength is helping you get the most out of the Microsoft ecosystem once you are in it. If you need to migrate, we can advise you, connect you with the right partner, and then support the implementation in Power Platform or Fabric.

Question 14

What is the process of working with Dkodde, from first contact to delivery?

Accepted Answer

A typical engagement: an initial call or visit to understand the need, a proposal with scope and timeline, iterative development with periodic reviews, and a final testing and delivery stage that includes training.

Question 15

Do you work remotely, on site, or both?

Accepted Answer

We can work on site when a project calls for it, but we mainly work from Costa Rica, where our entire team proudly resides.

Question 16

How long does a typical project take?

Accepted Answer

It varies with scope. A single automation can take a few weeks, while a Fabric implementation or a more complete system can take several months.

Question 17

How is communication handled during the project?

Accepted Answer

Through periodic meetings and channels like Teams or email, with visible deliverables at each stage rather than only at the end.

Question 18

How are projects priced?

Accepted Answer

Quotes are based on the scope defined after the initial consultation. We work on a fixed-project basis or through an hourly block, depending on what best fits the need.

Question 19

Do you offer ongoing support or a monthly retainer?

Accepted Answer

Yes. In addition to one-time projects, we offer ongoing support models for maintenance, improvements and new automations.

Question 20

Is there a minimum investment to get started?

Accepted Answer

There is no fixed minimum. We evaluate each case by complexity and expected impact, and always propose a reasonable starting point.

Question 21

Does Dkodde help manage Microsoft licensing?

Accepted Answer

Yes. We can advise on which Microsoft licenses fit your project and support you through that process.

Question 22

How does Dkodde protect my company's information?

Accepted Answer

We follow Microsoft ecosystem security best practices, access control, multi-factor authentication and data encryption, and sign confidentiality agreements when the client requires them.

Question 23

Who owns the solutions Dkodde develops?

Accepted Answer

The solutions and the knowledge generated remain the property of the client. We support the development process, but your company keeps full control over its data and applications.

Question 24

Do the solutions meet enterprise security standards?

Accepted Answer

Yes. We build on Microsoft 365 and Azure infrastructure, which hold internationally recognized security certifications.

Question 25

What happens after a project is delivered?

Accepted Answer

We include a follow-up period after delivery to handle adjustments and questions. After that, you can choose an ongoing support arrangement.

Question 26

Do you train my team to use the solutions?

Accepted Answer

Yes. Training is part of the delivery process, so your team can use, and in many cases maintain, the solution on its own.

Question 27

What if I need a change or find an issue after delivery?

Accepted Answer

Every project includes a direct support channel. Adjustments can be handled within the warranty period or through a change request, depending on the case.

Question 28

How do I start working with Dkodde?

Accepted Answer

The first step is to schedule an initial consultation so we can understand the need and assess whether Power Platform or Fabric is the right fit.

Question 29

Do I need a technical or IT team to work with Dkodde?

Accepted Answer

Not necessarily. We work both with companies that have an internal technical team and with those that don't, adjusting the level of support accordingly.

Question 30

Is the initial assessment free?

Accepted Answer

Yes. The initial assessment is free, and we also offer specific demos at no cost (subject to some conditions) so you can evaluate before moving forward.

Question 31

How is Power Apps licensed, and what does it cost?

Accepted Answer

Simpler apps can run on the Microsoft 365 licenses many teams already have; premium scenarios use per-app or per-user plans when you need premium connectors, Dataverse or Power Automate. We assess your case and recommend the lowest-cost path that still scales.

Question 32

Can Power Automate connect to our legacy or on-premises SQL databases?

Accepted Answer

Yes. With the on-premises data gateway, Power Automate and Power Apps securely read and write to SQL Server and other systems inside your network, without moving the data to the cloud.

Question 33

How secure is the data stored in Dataverse?

Accepted Answer

Dataverse provides enterprise-grade security: encryption at rest and in transit, role and record-level access, auditing and compliance with major standards. Access follows your Microsoft 365 identity and policies.

Question 34

What is the difference between Canvas and Model-driven apps?

Accepted Answer

Canvas apps give pixel-level control over the UI for task-focused apps; model-driven apps are generated from your Dataverse data model and suit complex, data-heavy processes. We pick the right one, or combine them, per use case.

Question 35

Can we integrate Copilot into our custom apps?

Accepted Answer

Yes. We embed Copilot and AI Builder into Power Apps and add Copilot Studio agents, so users can ask questions and trigger actions in natural language on top of your data.

Question 36

How does Power Pages handle external authentication?

Accepted Answer

Power Pages supports anonymous public pages and authenticated portals via providers like Microsoft Entra, Azure AD B2C and other OpenID/OAuth identities, with table-level permissions controlling what each visitor can see.

Question 37

What is OneLake, and why do we need it?

Accepted Answer

OneLake is the single, unified data lake built into Microsoft Fabric: one logical store for your whole organization. Every Fabric workload reads and writes the same copy, so analytics, data science and Power BI all work on one source of truth, with no silos or duplication.

Question 38

How is Fabric different from Azure Synapse?

Accepted Answer

Fabric is the evolution of Synapse into a unified SaaS platform: data engineering, warehousing, data science, real-time analytics and Power BI together with OneLake at the center, billed as a single capacity and with far less setup than stitching Synapse services together.

Question 39

Is Microsoft Fabric production-ready for large enterprises?

Accepted Answer

Yes. Fabric is generally available and runs on Microsoft's enterprise capacity model with security, governance (Purview) and scalability built in. We design the architecture and governance so it holds up in production.

Question 40

Can we use Python and Spark in Fabric notebooks?

Accepted Answer

Yes. Fabric includes managed Spark and notebooks supporting PySpark, Spark SQL, Scala and R, so your data engineers and scientists work in familiar tools directly against OneLake.

Question 41

What are the benefits of DirectLake mode in Power BI?

Accepted Answer

DirectLake lets Power BI read directly from OneLake without importing data or running live queries against a warehouse: near-import speed with near-real-time freshness, and no duplicate copies to refresh.

Question 42

How do we migrate our existing pipelines to Fabric?

Accepted Answer

We assess your current pipelines (ADF, Synapse, SSIS and others), then rebuild or mount them in Fabric Data Factory incrementally, validating each stage so you move to OneLake without disrupting current reporting.

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